Here you will find a summary of current measures and changes by Salzburger Kulturvereinigung with regard to the Corona virus.
The Salzburger Kulturvereinigung takes the responsibility for its customers and employees very seriously and will contribute to preventing the corona virus from spreading further: We are following the decrees and recommendations of the Austrian Federal Government and are in permanent contact with the responsible authorities.
Cancellation of the Events in April and May
Due to the spread of the COVID-19 virus and the associated extension of the Austrian government's ban on events, all events of the Salzburger Kulturvereinigung must be cancelled until June 30th. This affects the three concerts in April (22-24 April) and the first three concerts of the new 2020/21 season from 13-15 May. We very much regret that the concerts with the great line-ups and the interesting programmes cannot be presented.
Support and cancellation of already purchased tickets
We offer you various support and reversal options for reversing your ticket purchase, of which you will be informed by post or e-mail. We are grateful for all those who show solidarity with us during this time of privation and who waive their right to a refund by sending us a reply.
Customers who have purchased their tickets through an authorized advance booking office (Ticket Office, Ö-Ticket, RAIKA Bank, Ticket Gretchen, ...), please contact them for a refund. This also applies to customers who have bought the partner subscriptions (3x3 and 4+4 subscription) at the Schauspielhaus or the Salzburger Landestheater.
Concert ticket as a "thank you" gift to the employees of SALK and Red Cross
Right now we are particularly aware of the great services of the doctors, paramedics and nursing staff. Therefore we would like to give you the opportunity to thank these people directly. The concert tickets for April and May that you have already purchased can be converted into autumn concert gifts for the SALK and the Red Cross staff through us as a mediator. The Salzburg Cultural Association will take care of the delivery of the concert tickets.
To reverse your ticket purchase, please complete the Answer_Rückabwicklung.pdf and send it by e-mail to firstname.lastname@example.org or by post to: Salzburger Kulturvereinigung, Waagplatz 1a, 5020 Salzburg by 31 May 2020 at the latest.
We will do our best to process the refund quickly, but we assume that the refund will take some time and therefore ask you to be patient.
Please also note that the cultural association has taken protective measures against the spread of the coronavirus and that the small number of people present may cause long waiting times on the phone. For this reason, we ask you, as far as possible, to address your concerns by e-mail to email@example.com.
Latest Update: April, 7 2020
Opening hours Ticket office
Until further notice, currently 30 April, we are extending the closure of our ticket office at Waagplatz 1a in the Traklhaus for personal customer traffic.
Single tickets for our events are still available in our online shop, subscriptions by telephone on 0662 845346 and by email firstname.lastname@example.org.
Our team in the ticket office can be contacted by telephone on +43-662-845346 and by e-mail email@example.com during regular opening hours, Monday - Friday 9 a.m. to 4 p.m.
Due to the increased demand by telephone, we kindly ask you to send your requests by email to firstname.lastname@example.org.
Opening hours Georg Trakl museum
There are currently no guided tours of the Georg Trakl Research and Memorial Site until at least 30 April!